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We're Open!!!

We are so excited to reopen our space for you to share in the fun and create memories once again. All your favourite activities will be back up and running and we'll be offering some of our house favourites from the menu.

Crown Casino is much more than just a casino, it is an entertainment hub, a retail precinct and home to some of Melbourne’s best restaurants and bars. Located on the south bank of the Yarra River, the Crown Casino and Entertainment Complex was established in 1997. The complex covers an area of 510,000 square metres. Crown Metropol features four meeting rooms for events in Melbourne, each holding up to 40 guests, theatre style, with natural light, the latest in audio visual technology, operable walls and a pre-function area offering 204 square metres of space. Rosetta is one of Australia’s most elegant and sophisticated Italian restaurants, which combines an impressive Iain Halliday-designed dining room with professional and authentic service, and a seasonally driven menu of Neil Perry’s favourite regional recipes from his extensive travels through Italy. Find the best private dining and function rooms at Crown Melbourne for your special occasions. View available restaurants and menu info. The main job function of a casino cashier is to exchange casino chips for cash, as players bring their chips from the gaming tables like blackjack and craps. The cashier will greet the player, take their chips and break them down by denomination in a manner that the eye-in-the-sky can see, and pay the guest the proper amount.

Our operating times will be reduced, please check the times listed on this page to make sure we are open or follow us on Facebook for further announcements.

Your safety is our number one priority. Find out what we are doing to help Spread Fun, Not Germs.

About Kingpin Crown

Kingpin Crown occupies one of the most sought-after spots in the Southbank area, with 5 purpose-built spaces, each more decadent than the last.
Show up alone, with a date, with your crew, or book a private space for your entire entourage. Between The Hub, Room 300, Pins Royale and Playtime Arcade - Australia’s biggest amusement arcade - you’re in for the royal treatment, no matter how you roll. Are you with us?

Activities

/ Bowling / 12 public bowling lanes / 2 private bowling lanes in the exclusive Pins Royale
/ Laser Tag / State of the art laser tag with living arena featuring targets, beacons, warbots and membership with international iplaylaserforce rankings / 26 person capacity / Download the Kingpin Crown Laser Arena Map
/ Playtime Arcade / Over 150 arcade games plus Winner’s Vault with platinum prizes
/ Karaoke / Private Karaoke room
/ Pool tables

Wine & Dine

/ Download menu
/ Fully licenced bar & cocktails

Functions and Events

/ Pins Royale / VIP Private Event Space / 2 mahogany bowling lanes featuring state of the art BES-X technology / golden bowling balls / luxury pool table / private bar / butler service / private off-street entrance / private event kitchen / private amenities
/ Parties and Events for big groups and small groups
/ Christmas Parties
/ End of Financial Year Parties
/ Hens and Bucks Nights

Birthday Parties

Party like royalty at Kingpin.

What's on at Kingpin Crown?

Getting Here

Free Wifi

Virtual Tour

Crown Casino Alabama

Crown Melbourne, Crown Entertainment Complex

8 Whiteman St, Southbank VIC 3006

Get directions

Opening Hours

Crown Casino Functions List

Monday: 9am - 2am
Tuesday: 9am - 2am
Wednesday: 9am - 2am
Thursday: 9am - 2am
Friday: 9am - 2am
Saturday: 9am - 2am
Sunday: 9am - 2am

Bowling
LASER TAG
Arcade
Karaoke
VR
AIR HOCKEY
Birthday Parties
CORPORATE AND GROUP FUNCTIONS
FREE WIFI
FULLY LICENSED
LOUNGE AREA
POOL TABLE

Casino Hosts provides excellent service to players to get them to be loyal customers.

Casino Host Job Description Example

What Does a Casino Host Do?

The Casino host provides varieties of services to casino players with the aim of converting them to regular and loyal customers of the casino.

His/her job description entails answering queries posed by casino player and resolving their complaints.

Free casino s onlinecasinodd.com. His/her role is to please the players and ensure compliance to casino rules, regulations, procedures and policies.

The players will of course have a number of in-house requests while playing and the casino host is expected to fulfill these requests, provided such requests are reasonable.

Most casinos usually empower the host to issue what is called complimentary services to any player; these include complimentary show tickets, beverages, meals, and also accommodation, provided the casino also has a hotel.

A casino host is expected to develop working relationship and good rapport with gamblers, irrespective of their particular level of gambling.

He/she is responsible for keeping first-timers under watch and serving them satisfactorily to ensure they come again; multimillion-dollar gamblers are also expected to be taken care of by the casino host.

The casino host work description also includes making reports of his/her activities and experiences on the casino floor to the marketing manager.

He/she is also treated as a member of the casino’s management, since his/her experience on the casino floor can help the firm in formulating procedures that will further promote its business interest.

He/she is almost always the first person the player will meet when they enter the casino and he/she must be able to nurture the businesses relationship of the casino with the players. This way, he/she will help enhance clients’ loyalty, which will help to maximize profit.

In the event that the casino is organizing any special event for the future, the host is expected to send invitations to the players on behalf of the casino.

He/she is expected to respond to all inquiries made by players regarding service provision issues.

He/she is expected to be knowledgably about the casino’s activities to enable him/her solve customer issues.

Other duties and responsibilities of the casino host include managing database of clients, and providing periodic reports to the marketing manager of the casino, as hinted earlier.

Issues beyond his/her ability are equally expected to be reported to the marketing manager.

The host is expected to be a highly courteous person, as well as having a sales-orientation. Needless to say, the casino host should possess excellent interpersonal skills and he/she should be a perfect communicator.

Teamwork skill is also a must to succeed as a casino host. Considering the prevailing circumstances at the workplace, he/she is expected to be a computer literate person.

Casino Host Job Description Example

The casino host plays important role in the running of a casino, as he/she performs various duties, tasks, and responsibilities for the success of the casino.

Here is a job description example that presents the major role of a host in a casino environment:

Market the services of the casino to existing and prospective players
Intimate the players on new games and programs, and events of the casino
Cater for the needs of the players while they are within the casino
Send emails or place calls to players t